Play2Win Casino - Ignoring me and refusing to pay my 65 GBP

RESOLVED
bukovs7 Latvia
posted on April 14, 2015.

Good Evening

I would like to ask if you can help me out on this situation, Month ago I have sent them my documents and made a withdrawal of 65 GBP, since there was 3 weeks passed and I have`nt received anything I contacted their live support and they told me that my account manager will get in touch with me but again, nothing, I have sent them 5 emails to them but they simply keep ignoring me, Could you please tell me what can I do about this and is there any chance I can get out my money from that Casino?

Many Thanks

Regards

Andrejs XXXXXX

posted on April 16, 2015.

Hi there,

We saw your complaint a few hours ago. We had a delay in processing this month and so a few players were affected. This has been resolved and your withdrawal has been sent today via skrill.

Kind Regards,

Casino Support

AskGamblers
posted on April 18, 2015.

@bukovs7,
Did you received your winnings, can we close this complaint?

AskGamblers
posted on April 21, 2015.

@bukovs7,
It's a nice practice to confirm if your complaint is resolved or not, thank you.