Planet 7 Casino - Delayed payment

posted on April 6, 2016.

My 1055 withdrawal was approved by a manager. My verification was submitted and approved. I received a email onewsletter March 28 stating I was going to be receiving tracking number. Contacted them today and was told it has not been sent out yet and being referred to.expedition department. Emailed a few days agof and was told it wold be 5-8 days and at that time I was ar ok under day 6. Getting run around

posted on April 11, 2016.

Hi Seandan10,

I'm so sorry for the confusing information and delays, however, I DO have firm information for you, now.

Your payment HAS been sent off and I would expect to see the tracking in the next few days--you should be receiving the check by the end of the week.

I'll continue to keep an eye on this and I'll report back as soon as the tracking becomes available.

All the best,


posted on April 12, 2016.

As of Tuesday April 12 still no tracking number and planet 7 told me it will be on average 7-8 days before I see tracking number...we shall see

posted on April 14, 2016.

Today is 4/14 and stI'll not even a tracking number

posted on April 15, 2016.

Hi Seandan10,

I'm so very sorry about the delays you've encountered, however, I do have good news for you on this. ;-)

Your payment has been sent off and earlier today, I received the tracking on it. From the tracking, I can see that your payment will be delivered to you tomorrow morning (Friday).

I wish you all the best,


posted on April 17, 2016.

Thank you so much for your help!! We got the check!!!

posted on April 18, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.