Planet 7 Casino - Haven't received my winnings from 2 months ago

RESOLVED
posted on August 28, 2013.

Its been 2 months since I won $10,000. I have received 1177, since. Supposely they send out $2300. on August the 8, haven't received anything. Now they send out $1177 on August 23. But I have not received anything. They say its the processor. I can"t understand why it takes so long. They say it takes 7 days to approve, and 10 day to receive. I should have had it all by now.

Thank you

Rose Bickford

posted on August 29, 2013.

Dear Player:

We will look into this matter and will get back to you soon

Regards

AceRevenue Team

posted on September 2, 2013.

Dear Player:

A payment has been approved on 8/23/2013 1:33:15 PM. You should be receiving it shortly.

AceRevenue Team

posted on September 2, 2013.

What happened to the one that was approved the 8th of August? I haven't received it yet.

posted on September 18, 2013.

Dear Player:

We would like to know if you have received already the check for $1178 that was approved on 8/23/2013 1:33:15 PM.

Also the $1250 payment approved on 9/5/2013 12:37:35 PM will be processed by Friday

Regards

AceRevenue Team

posted on September 18, 2013.

I have received the 1118.08 from August 23. Have not received 1250 from 9/05 as yet.

Thank you rose bickford

posted on September 20, 2013.

Dear Player:

2 more payments were approved:

On 9/5/2013 12:37:35 PM and on 9/19/2013 1:35:37 PM for $1,250 each .

Have you received the checks for $1,250 abd $1,178 that correspond to the payments approved on 8/12 and 8/23? If so please comfirm

Thanks

AceRevenue Team

posted on September 22, 2013.

Received $1178 on Aug 12 No money since then.

Rose Bickford

posted on October 8, 2013.

Dear Player:

Please inform us if your payment has been received already.

Regards

Cindy Greco

posted on October 8, 2013.

Haven"t received anything so far this month

posted on October 12, 2013.

Dear Player:

Casino informed me that a check has been processed for $2500.00 ($1250 + $1250) and you should be receiving soon

Another payment has been processed on 10/8/2013 4:12:03 PM . It should be processed shortly

Regards

Acerevenue Team

posted on October 13, 2013.

I have received $2500 Saturday. I hAVE $2500 LEFT.

posted on October 15, 2013.

Dear Player

Next payment will be approved soon.

Regards

AceRevenue Team

posted on October 18, 2013.

I still have $2500.00 coming. It probably won't come till next month.

Thank you Rose Bickford

posted on October 21, 2013.

Dear Player

Another payment has been approved on 10/17/2013 1:00:23 PM

Regards

AceRevenue Team

posted on October 22, 2013.

Still has $2500.00 coming. Having heard when I will be getting it.

Thank you. Rose Bickford

posted on October 25, 2013.

Dear Player:

We will contact the casino for them to provide an estimated time frame.

Regards

AceRevenue Team

posted on October 29, 2013.

Dear Player

Casino will give us more information tomorrow

Regards

AceRevenue Team

posted on October 30, 2013.

I am waiting for a payment.

posted on November 3, 2013.

Dear Player

Another payment will be processed next week

Regards

AceRevenue Team

posted on November 5, 2013.

I should be getting a check this week.

posted on November 12, 2013.

Dear Player:

Please confirm if you have received a check for $2500 recently. According to the processor you should have received it by now.

Also, another payment has been approved on 11/12/2013 4:56:36 PM. It should be processed shortly

Regards

AceRevenue Team

posted on November 13, 2013.

Yes I have received $2500. I got it last week.


Thank You Rose Bickford

posted on November 16, 2013.

Dear Player

Another payment has been processed

Regards

AceRevenue Team

posted on November 18, 2013.

Dear Player

Your last payment has been processed on 11/14/2013 5:43:39 PM and you should be receiving it shortly.

Please confirm once received.

Thanks

AceRevenue Team

posted on November 20, 2013.

I have one more check for $1250 coming. It probably won"t come till next month.

Thank you.

posted on November 24, 2013.

Dear Player

Have you received your last payment?

Regards

Cindy Greco

posted on November 24, 2013.

No I hve not received my last payment. Hopeful soon.

posted on November 27, 2013.

Dear Player:

We will check with the Casino when is your payment schedule for delivery.

Regards

AceRevenue Team

posted on November 30, 2013.

I ve not received my last check. It should come next week.

Thank you Rose Bickford

posted on December 6, 2013.

Dear Player:

According to Planet7 Casino the check processed on Nov 14th has been received and cashed out by you on November the 21st. This one corresponds to the last payment owed by the them and the last of 7 checks sent all by Planet7 to cover your $11000 withdrawal request.

Planet7 will be sending you a spreadsheet with a detailed information of all transactions requested, paid and cashed out by you so you could go ahead and verify that full amount has been paid in full already.

Regards

AceRevenue Team

AskGamblers
posted on December 21, 2013.

 The player is paid in full, complaint solved!

posted on December 22, 2013.

Have received all my winnings. Thank you .

Rose Bickford