This is what I call professional and responsible Customer Support.
Keep up the good work!
doorman64 submitted a complaint.
Payout problem with Slots of Vegas Casino
I cashed out 300.00 from Slots Of Vegas on 6-10-12. It was approved on 6-22-12 and its 7-24-12 and no money. It was escalated on the 7th and I still keep getting the runaround. I have been told Friday, Monday, Tuesday and Friday again I can't even count how many times. They tell me it has been paid out on 7-7-12 and we are waiting on tracking info for western union or moneygram. Someone please help!! I just want paid and i am so tired of waiting and people promising things and not happening. It should not take 3+ weeks to get info from the bank.
I will go ahead and check with the Casino.
Thanks for the fast response time. I hope you can help get me paid.
Casino just informed me payment has been sent out as a money transfer. Pick up reference number information will be available by Tuesday.
Thanks so very much!!! If and when I recieve my info and funds I will leave a comment.
Please confirm once received.
nd no pick up info! When I called today they hung up on me twice. Can you check and see why they didnt follow through with paying me today? thanks a bunch
Still no money or info. She just told me september. Can you see if this can be fixed? its already been 2 months. please and thank you
Can you please check on my payment?????
I will check into this tomorrow first thing in the morning
I've requested your payment information to Slots of Vegas. I am just waiting for their reply.
Thank you, I hope they follow through.
They called and said that they was changing the payment to a check. And it would be 7-10 buisness day's. I will keep yo
I should have your payment info by Monday
I look foreward to it. I am so ready for this to be over! thanks for the continued support.
I should be receiving your pick-up information by the end of the day.
by the end of today (08-14-12)?
Your Fedex tracking number is available. Please contact any CS agent and request it from them. For security reasons we are unable to post your Fedex tracking number here.
I received the check today, so yay thank you!!! i am having a hard time cashing it but I will let you know when i get that done. Thank you for helping get this taken care of.
Check is to be deposited only.
I already cashed it!!!! so thanks for everything, I would suggest this site to anyone having issues. Or just wanting to review a casino before depositing.
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