Sunset Slots Casino - Payout denied again and again

RESOLVED
posted on June 17, 2015.

they people are not giving my amount of 100$
my withdrawal request has been denied three times now
they are always giving new email address for send the details...
i have send it to all the deparment and yesterday i confirmed that my documents are verified or not.
they said they are fully verified
now they have declined my payment again.
they are not answering why it is declined.
but my account is fully verified :(
still they are not paying
i am attachting the photo of the wrong email adresses they are giving and my declined status
PLease help me get my money..its just 100$ :(

posted on June 18, 2015.

Hi sanchit1412,

Thanks for bringing this to my attention. Please note that we do not own nor run Sunset Slots. However, we assist with the Marketing. Having said this, I have forwarded this to our account manager and await his feedback. Your patience is dearly appreciated!

Best Regards
Jason

posted on June 18, 2015.

Ok...i have been waiting for quite some time now...
I have provided all the documents and everything.. Still they have declined my withdrawal request three times...
With reasons unknown..
I request you to solve this matter as soon as possible...
It's not a big amount

posted on June 18, 2015.

They said that they have selected my account for random verification...
And i can apply for the withdrawal later sometime :/

posted on June 18, 2015.

Hi sanchit1412,

Thanks for the feedback. We have logged a ticket with the account manager. They have added your withdrawal in the queue and I was promised that the withdrawal will be processed early next week - you have my word!

Please accept my sincere apologies for the delay.

Regards
Jason

posted on June 18, 2015.

Okay... I'm waiting..

AskGamblers
posted on June 22, 2015.

Any news?

posted on June 22, 2015.

Not yet..
I have already made another withdrawal request on 17th june, but it is still pending

posted on June 24, 2015.

Hi sanchit1412,

Thank you for bringing this to our attention.

They had personally promised me that they will pay your withdrawal this week.

I will chat to the account manager again today to make sure it gets done as soon as possible.

I do apologise for the delay in payment.

Best regards,

Dean

posted on June 24, 2015.

I have received my money...
Thank you :)

posted on June 25, 2015.

Dear sanchit1412,

I hope that you are well.

We are glad that your payment query has been resolved.

Will you please be so kind to indicate if we can go ahead to close this case please?

Thank you

Best Regards.

posted on June 25, 2015.

Yes please close this complaint....
Problem has been solved

posted on June 25, 2015.

And thank you askgambler for keeping the casinos accountable and answerable to the ppl.