Lucky Spins Casino - Payment run around

UNRESOLVED
castilloray18 United States
posted on November 9, 2015.

Customer service just gives you the run around I've been waiting over a week for my payment and live chat keeps giving the excuse that there having tecnical issues and as soon as there fixed they will process my payout and they will email me.then I called them and on Tuesday of last week and they said I would have it in 4 days so now it Monday 11/09/15 and still nothing that that still having issues that to give them 3 more days and this is that guy Scott in live chat it's like he lives there he is always there 24/7.I've been waiting long enough for them to process my winnings and I did not use there bonuses just my money straight cause with there bonus it's almost impossible to win cause you have to wager 49 to 50 times the bonus so all I want is my winnings and I'm done with this casino I don't recommend this casino to anybody bad service.they owe me $300 and I would appreciate it if they took care of this asap.thank you.

castilloray18 United States
posted on November 13, 2015.

Ok well today is 11/12/2015 and I still haven't gotten a response from lucky spins casino.I can't even get them on the phone anymore and when I try to pull up there web site it blank nothing comes up and I tried there live chat and nothing they just disappered.I just want my winnings $300 does anyone have any suggestions cause I really don't know what to do they have all my info bank card number MY I'D number there out of Cyprus I think that's in the UK so if anyone can help I would really appreciate it.Thank You.

AskGamblers
posted on November 18, 2015.

This case has been reopened upon submitter's request and we would like to give it one more try for a successful resolution.

castilloray18 United States
posted on November 18, 2015.

They have not made my withdrawal payment back into my back card since 11/02/2015.