Crazy Luck Casino - Payment delayed and no response

UNRESOLVED
luckyden777 United Kingdom
posted on October 27, 2016.

i have been depositing in here and finally have won i have read terms and conditions and know i have not broken them since my withdrawal i have constantly emailed 30 -35 times sat on chat for over an hour about 20 times. tried ringing all possible numbers but all unconnected or don't exist i have emailed all my id details needed and also been asking if okay but no one any where is replying now previous to my win i had no problem getting advice on chat

AskGamblers
posted on October 28, 2016.

Dear @luckyden777,

Please make sure to update your complaint accordingly and clarify the total amount of disputed withdrawal request/s.

Thanks for your cooperation.

luckyden777 United Kingdom
posted on October 28, 2016.

i have at the moment 3 withdrawals which as i can't do anything with except keep playing with the money on here hoping that they will at least make a payment for one of them at least and see that i am a valuable player.

i managed to get someone up on chat but the minute they see it's about an withdrawal they don't come back and reply and just wait for me to give up this has happened twice in one day now also i still have not received a reply to any of my messages at all which have sent over ten all at once hoping that they would see one of them but still to no avail, the only contact i have is the automatic system generated responses confirming a withdrawal has been made and will be processed in due course according to their terms and conditions. this i feel is a tack tic to make me think that they are actually going to process them.


Cashier HomeHome >> Reversible Withdrawals
Any withdrawals listed below may be reversed and refunded back to your account.

Dollar sign Withdrawal of 600 GBP requested on Oct 27, 2016 at 06:24.
Transaction 205348989847575
Reverse this withdrawal
Dollar sign Withdrawal of 250 GBP requested on Oct 27, 2016 at 08:30.
Transaction 205348990188875
Reverse this withdrawal
Dollar sign Withdrawal of 300 GBP requested on Oct 28, 2016 at 17:19.
Transaction 205348997843229
Reverse this withdrawal
Balance: 221.00

i have been reversing some if the money so i can play with it but know that they have not processed my account because of that as they still have not sent me a personal reply to all my messages.