Golden Palace Casino - Payment Declined Without Reason

UNRESOLVED
posted on August 31, 2015.

in this casino, I deposited and withdrawn long ago.
then the bill is approved and verified. received a bonus of € 30, with multiplier x 100, I played and respected the terms thoroughly.In fact, the payment was in cash, but after a week, was refused without reasons. do not respond to chat and even by email. the money was put back into balance, so for now there are still, however, I can not put them back in charge because they removed the method neteller.
remit money into balance and then add a bonus. This is a technique to avoid violating the terms and conditions I think.I enclose a few test files but do not know how to respect me.you can help me? thank you

AskGamblers
posted on September 4, 2015.

Dear @chelgaliot,

Any updates regarding your complaint? Thank you.

posted on September 5, 2015.

still no result ..... I wait your news. thank you

posted on September 5, 2015.

today found money in balance and have them put again built ..... see photo cash.

posted on September 8, 2015.

nothing has changed. money stopped without explanation. your complaint proceeds?
I look forward to hearing from you

posted on September 8, 2015.

put money in the casino and withdraw .... .... putting money into balance without explanation.

posted on September 8, 2015.

you can not do anythi­ng?.............please

posted on September 8, 2015.

they laugh at us. look this chat ........