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Closed due to inactivity of Party Casino.

Very unresponsive and unprofessional Customer Support.

Complaint History

papadol3 submitted a complaint.

Closed due to inactivity of Party Casino.

Party Casino refuse to pay

Posted: 2nd March 2011, 12:51 PM by papadol3

Hello,

Party Casino refuse to pay 8000 EURO I won in their Roulette table and poker. It was a special Roulette bonus that you can also play in poker according to bonus rules.

I played a special signup offer for Roulette game coupon code 500ROULETTE,The deposit was of 500 EURO and the bonus was 330 EURO. I managed to win big and the casino decided not to pay because according to the casino I breached the terms and condition.

The casino couldn't explain exactly what term I didn't comply with , shame on them.

I wager the full amount required to cash out. I actually wager 40,000 more as I placed Red and Black bets that the software wouldn't count for the wagering but it was still huge amount I wagered so I can win, I got very lucky and this non payment is a disaster for me after I had tough time lately trying to win.

Any help getting my winnings from them would be much appreciated. After I searched in Google I could see I am not the only one and I could find some positive resolution with this casino, I blame myself for not checking enough before I decided to trust this Casino, I had no idea such a big name will treat me like that.

Regards
Panagiotis Papadopoulos

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Lucky13 reviewed On 03/16/2011

Hello papadol3,

Please post your reply from a link you received in your email as these comments would not be sent to AskGamblers Support or Party Casino eiter.

You must use your unique link from email for answering on a complaint.

papadol3 reviewed On 03/06/2011

Dear Sirs

i could see the complaint has been closed due the no replay form party casino.

please please help me.it is a lot of money for me and i don't know what to do.

i could see form the other case with party which is similar non pay to mine that they took their time answering,can you kindly contact your contact again and try to make them pay me as with the other.

complaint ticket that was solved to the player favor,thank u so much!!