This is what I call professional and responsible Customer Support.
Keep up the good work!
Palace of Chance withdrawal pending
i have had a withdrawal sitting in my account for 8 days waiting to be processed and nothing is being done, all docs have been submitted correctly and they wont respond to my emails.
I will go ahead and check with the Casino.
Your cashout was requested on 12/4/2011 12:28:55 AM and it has been approved on 12/14/2011 at 11:16:02 AM within the established timeline.
Please keep in mind "All withdrawal requests that are valid will be approved for payout within 10-15 business days of the date requested. Payments will be made within 10-20 business days from approval date" http://www.palaceofchance.com/withdrawal/
As soon as payment has been sent out you will receive a confirmation email
Is there any update from a player? Please provide your feedback so we can close this complaint in a proper way.
Due to inactivity of complaint's author, we are closing this case as solved. There is no need for adding the negative points to the casino, because of the closed complaint. Also, the author's responsibility is to inform us here about the epilogue of his issue.
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