Complaint status
This is what I call professional and responsible Customer Support.
Keep up the good work!
Complaint History
noital submitted a complaint.
Palace of Chance Casino responded.
Palace of Chance Casino responded.
noital responded.
AskGamblers responded.
Palace of Chance Casino responded.
noital responded.
Palace of Chance Casino responded.
noital responded.
Solved successfully.
Palace of Chance withdrawal
It has been over a month since I requested a withdrawal. They have had my documents for over a year. I resubmited documents over a month ago and still waiting.
Dear Noital:
I will look into this matter and will get back to you ASAP.
Cheers
Cindy Greco
cindy@gwages.com
Dear Noital:
I have just checked with POC and a check has been processed since 9/16/2011 at 3:47:27 PM. As soon as I receive Fedex tracking # from the processor I will email it to you.
Cheers
Cindy Greco
I still have not received my withdrawal or any reply from palace of chance
Noital,
Cindy kindly told you that as soon as she receive your tracking number, she will send it to you, so you can track your payment.
Please be a patient a bit and you will receive your funds soon.
Dear Noital:
Fedex Tracking number is available, please contact the casino and request it.
Best Regards
Cindy Greco
thank you
Dear player:
Please confirm you've received your check
Cheers
Cindy Greco
yes I have received my check, Thank you for your assistance
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