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Complaint solved successfully!
This is what I call professional and responsible Customer Support.

Keep up the good work!

Complaint History

noital submitted a complaint.

noital responded.

AskGamblers responded.

noital responded.

noital responded.

Solved successfully.



Palace of Chance withdrawal

Posted: 18th September 2011, 4:24 PM by noital

It has been over a month since I requested a withdrawal. They have had my documents for over a year. I resubmited documents over a month ago and still waiting.

Dear Noital:

I will look into this matter and will get back to you ASAP.

Cheers

Cindy Greco
cindy@gwages.com

Dear Noital:

I have just checked with POC and a check has been processed since 9/16/2011 at 3:47:27 PM. As soon as I receive Fedex tracking # from the processor I will email it to you.

Cheers

Cindy Greco

I still have not received my withdrawal or any reply from palace of chance

Noital,

Cindy kindly told you that as soon as she receive your tracking number, she will send it to you, so you can track your payment.

Please be a patient a bit and you will receive your funds soon.

Dear Noital:

Fedex Tracking number is available, please contact the casino and request it.

Best Regards

Cindy Greco

thank you

Dear player:

Please confirm you've received your check

Cheers

Cindy Greco

yes I have received my check, Thank you for your assistance

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