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bodders submitted a complaint.

bodders responded.

Solved successfully.



Palace of Chance Non payment of $400

Posted: 29th September 2010, 5:24 AM by bodders
Hi, I deposited money through my credit card to the Palace of Chance casino and I won $400. I requested the withdrawl on the 17/08/2010 and it was finally approved on the 02/09/2010 and was told it would take upto 10 working days to send the payment to my NETTELLER account which I had to open just to recieve my winnings as they said they cannot pay it back to my credit card as I am in the UK. I have contacted them several times in the last 3 weeks and I am always told it would be paid in the next couple of days but this never happens and the withdrawls dept are now blaming a 3rd party processor which deals with payments so I asked them to contact the 3rd party to find out when my money will be paid. The responce I got amazed me as they said they could not contact them. I have sent in all the documents they asked for.

Was paid $338.00 today just waiting for the other $62.00.

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bodders reviewed On 10/11/2010

Have been paid $338.00 as the other $62 was a non withdrawable bonus.
I have now closed the casino account due to the amount of trouble I had in getting my winnings and will be staying away from the casino group from now on.

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