This is what I call professional and responsible Customer Support.
Keep up the good work!
Palace of Chance Non-Payment
I have two withdrawals for $500 each pending with Palace of Chance. One was approved on 11/12/2010 and the other on 11/26/2010. Both withdrawal requests were made on 10/30/2010. This is bringing us up on 2 months since this request was made. This is far too long to wait. I have contacted them for the past 3 weeks and each time they said that payment would be made the following week. This has not happened. I don't know how they can expect to retain customers with this kind of service.
I will escalate your case can you please email me directly moving forward.
and Gambling Wages Affiliate Manager
I have sent email directly to Mr. Davis as he requested.
Thanks, I got your email and working on getting this resolved ASAP.
Thanks for your assistance and the Palace of Chance staff. Complete payment has been made and this issue is resolved.
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