Palace of Chance - Non-Payment

RESOLVED
Lee
posted on December 21, 2010.

I have two withdrawals for $500 each pending with Palace of Chance. One was approved on 11/12/2010 and the other on 11/26/2010. Both withdrawal requests were made on 10/30/2010. This is bringing us up on 2 months since this request was made. This is far too long to wait. I have contacted them for the past 3 weeks and each time they said that payment would be made the following week. This has not happened. I don't know how they can expect to retain customers with this kind of service.

posted on December 22, 2010.

Hi Lee,

I will escalate your case can you please email me directly moving forward.

Thanks,

Marty Davis

POC Representative

and Gambling Wages Affiliate Manager

[email protected]

Lee
posted on December 22, 2010.

I have sent email directly to Mr. Davis as he requested.

Thank you,

Lee

posted on December 22, 2010.

Hi Lee,

Thanks, I got your email and working on getting this resolved ASAP.

Thanks,

Marty Davis

[email protected]

Lee
posted on December 28, 2010.

Thanks for your assistance and the Palace of Chance staff. Complete payment has been made and this issue is resolved.


Thanks,

Lee