Owed $10,000 from WinPalace Casino

RESOLVED
posted on March 5, 2015.

I have withdrawn $27K from Winpalace over the last 18 months and though I am very happy with this result, they still owe me another $10K. They have recently stopped paying the $500 they were sending every two weeks. I was told that I could not withdraw any more due to account inactivity and that I should make a deposit so that I can continue to withdraw. This is ridiculous. I am not going to send money to an account where I have over $10K! Please help me if you can. Thanks

posted on March 8, 2015.

Hi,


can you please let me know your username so I can check into this?

Best regards,

posted on March 9, 2015.

I just got an email saying that they are going to send me $3000. Lets hope that this is true. I did go in and try to withdraw again and my withdrawal limit was set to $0! I hope that the $3000 comes through and then I can deal with what is left. I will keep you updated. Thank you so much for your help that the quick response that you have attained!!!!!!

posted on March 9, 2015.

Hi tylerjack,


I've been informed that payment was sent today. Please update us once you received it so we can set this complaint as solved.

Happy to help :)

Clara

posted on March 10, 2015.

I am waiting for payment and will inform you when/if it arrives. Thank you again for your help

Wynn

posted on March 13, 2015.

Hi Guys,
I have received my $3000 withdrawal. THANK YOU SO MUCH!!! This sight is a tremendous tool for players like myself and I greatly appreciate it. I would consider this issue temporarily resolved. I cannot withdraw again until next week and then we will see what happens after that. Once again thank you so much for attaining such a quick response and positive result. I will keep you updated on the progress of my withdrawals

AskGamblers
posted on March 13, 2015.

Based on player's last comment, we consider this case as resolved and it is now officially closed.