Onbling Casino does not pay me my 21k

UNRESOLVED
zucker3 Germany
posted on January 10, 2015.

in June 2014 I won about 27000$ at Onbling Casino. I had been paid by them before so I expected to be paid again. They paid me several installments then. Each time they sent 1000$ to my neteller account. The last time I was paid was on the 23rd of September. Then they stopped paying me because of an alleged security check that could take up to 60 days like they told me.

I requested several withdrawals since the 23rd of September but each time they declined it because of that alleged security check. However, my account was verified and a security check cannot take that long so I should be paid again.

At the moment there are about 21000$ in my Onbling account and that is a lot of money and I should finally receive these funds.

AskGamblers
posted on January 15, 2015.

@zucker3,
Any update considering this complaint? Thank you.

zucker3 Germany
posted on January 16, 2015.

@askgamblers,

no, there are no news. Onbling does not reply anymore when I email them. Apparently they want to keep my 21000$ instead of sending them to me. The alleged security check seems to be a pretext. Maybe Onbling simply cannot pay the winners anymore because they are broke. But if they are broke they should stop accepting deposits.

To be honest I wonder why askgamblers made this post asking me if there are news. You should rather ask Onbling this question. And if Onbling does not reply you should close this complaint, shouldnt you?

AskGamblers
posted on January 18, 2015.

@zucker3,
We asked you about an update because casino didn't respond to the complaint. Sometimes casino contact a player directly so we just want to be sure that nothing happened in the meantime.