Play2Win Casino - Not paid £60

UNRESOLVED
Josh Daley United Kingdom
posted on November 14, 2014.

I used the casino and deposited £60 of cash via debit card, and skrill. However Upon asking for it to be withdrawn after playing (minimum £60 withdrawal). They took an unusually long time. Thus I rang them, emailed them and messaged them on live chat. 3 or 4 months later....no reply or progress. Although after a few months, they told me i needed to send documents in...So i sent the documents to the email given, and received no reply. After multiple calls and live chats, I recently went onto my account to find my balance is "unavailable" and the operator said it was "zero"...so I now have no cash, no withdrawal being processed...and still no response.

AskGamblers
posted on November 18, 2014.

Dear @jshdaley,
Any update considering your complaint? Thank you.

AskGamblers
posted on March 18, 2015.

This complaint has been reopened upon player's request and we would like to give it one last chance for a successful resolution.

Josh Daley United Kingdom
posted on March 18, 2015.

I deposited £30 by debit card, played, then deposited another £30 by skrill and played. However I want to withdraw my winnings. Play2win have ignored my emails, and I am thus unable to get my winnings. This has been over 8 months now!!!
I sent documents in as requested on the live chat. However I have received no reply since then. The chat no longer works, and neither does the telephone number!