Very unresponsive and unprofessional Customer Support.
Not allowed to log in at High Noon Casino
I want to tell you what's happening to me
just after the payment of my withdrawal requested, however, very fast, I was denied access to the casino.
I am not allowed to log in casino
before I have asked for an explanation to live chat I was told that it was a management decision.
So I wrote to management several times with no success
now because I am a honest player that he is entitled to an explanation.
incidentally add that I had paid before cashing out and lost a lot of money at the casino.
Hi, thanks for making this public.
I want to just ensure that you have your facts listed correctly. Looking at your account now I see that you have cashed out nearly twice as much as you deposited in total. So losing "a lot of money at the casino" is a false statement to make.
The casino is fully entitled to refuse access to any player at any time based on the information that we have at the time. Due to your play at High Noon it was decided that your account will be closed AFTER we paid you your winnings.
The casino is fully entitled to refuse access to any player at any time based on the information that we have at the time, is true. But this does not explain why I have been denied access to your casino.
I have acted correctly and I challenge anyone to argue otherwise.
the only thing I can think of is that you have had any fear of my winnings. which is simply absurd. I beg you to believe that there are still terrible.
one last thing: what do I think of you? you in my place what would you think?
You are more than welcome to contact customer support to further explain. However, I believe that this conversation can go no further and the complain can be considered closed.
will contact your office because I think customers have a right to know why.
I hope you do not do as before that I have never responded.
in any case it is clear that your casino there is a very good figure.
You are more than welcome to contact customer support to further explain.............
I wrote to the management of the casino on 20/12/2011. no answer ......
Hello again, due to your activity at our other brands (multiple accounts and abusing the bonuses) the decision was taken to suspend your player account.
what you say is absolutely false. I could sue for slander if I would.I said and I repeat: I am a player correctly. I invite the players to be wary of this flawed casino.
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