iNetBet Casino - Non responsive to e-mails and delayed payment

RESOLVED
gooddave United States
posted on April 23, 2015.

Non responsive to e-mail questions and delayed payment. My withdrawal requests have been under review for several days even though their site says payments processed within 24 hours. Also their site says withdrawals by bankwire are twice per week, they have informed me it is only once per week I have also asked what the icon next to one of my requests means. When I hover over it, it says comments. But they have not responded as to where the comments can be found. At first when I stareted playing at this casino it was great. But they have become non responsive. Could it be because I've been winning?

posted on April 25, 2015.

Hi, All of the clients email have been answered.
Their withdrawals are being processed.
We checked and they were just in playing today.

gooddave United States
posted on April 25, 2015.

I want to repeat that inetbet is one of the best online casinos I have played at. While it is true that after I lodged my complaint I received an e-mail that one of my long delayed requests for withdrawal had been authorized and processed. Regarding e-mails they used to send responses to mine quickly/ However I would say the last ten or fifteen e-mails HAVE NOT been responded to or if they have I have not received the. Not in spam or anywhere else.

posted on April 27, 2015.

Thanks for the update - apart from the client having issues receiving our replies it would appear that there is no complaint here for us to follow up on here.

gooddave United States
posted on April 27, 2015.

The issue with the request for payment has been resolved. However. There are still unanswered questions which I would like inetbet to address since they have not answered them in my many e-mails to them. The questions can be found in my original complaint.

posted on April 27, 2015.

Hi - We cannot address personal account issues on an open forum.
As we say all emails we have received have been replied to.
If you have other concerns please direct them to [email protected] and we can assist from there.