non payment again from Rome Casino

RESOLVED
posted on July 18, 2012.

I again won at Rome Casino and it has been over a month and a half since I submitted my withdrawal. ( June 1, 2012) I like playing there but it takes forever to get paid and apparently you don't get paid unless you complain on here.

posted on July 21, 2012.

Hello Dannykk,

My name is Noah, nice to meet you. Can you please send me your details so I can check with our finance department?

Kind Regards,

Noah

posted on July 21, 2012.

chiro is the user name I use.

I don't know the exact amount due me because they said it changed.

posted on July 25, 2012.

Hi Danny

Received your email and will be updating you later today.

Kind Regards,

Noah W.

posted on July 25, 2012.

Hello Chiro,

According to our records, you won off a free chip, with a max withdrawal amount of $150.

You got sent 123 Euro ($150) 2 days ago.

Please see bonus terms and conditions, as free chips have a max of $150 to withdraw, and the remaining balance is void.

Is there anything else I can help you with?

Kind Regards,

Noah

posted on July 25, 2012.

hey chiro, my bad. please ignore my last message that was not for you.

posted on July 26, 2012.

Noah,

I still haven't received any deposits.

Thanks

posted on July 26, 2012.

Hi Chiro,

Yes, you've won off a free chip, so your 150 will be paid on next week's batch, I've checked and it will be sent then.

Kind Regards,

Noah

posted on July 30, 2012.

i'll be waiting for it.

Thanks Noah

posted on August 2, 2012.

Hey Chiro,

Please let me know if you have received the funds yet or not, as they should be arriving.

Kind Regards,

Noah

posted on August 5, 2012.

Thank you Noah, they did finally pay.

AskGamblers
posted on August 10, 2012.

 Complaint solved!