This is what I call professional and responsible Customer Support.
Keep up the good work!
non payment again from Rome Casino
I again won at Rome Casino and it has been over a month and a half since I submitted my withdrawal. ( June 1, 2012) I like playing there but it takes forever to get paid and apparently you don't get paid unless you complain on here.
My name is Noah, nice to meet you. Can you please send me your details so I can check with our finance department?
chiro is the user name I use.
I don't know the exact amount due me because they said it changed.
Received your email and will be updating you later today.
According to our records, you won off a free chip, with a max withdrawal amount of $150.
You got sent 123 Euro ($150) 2 days ago.
Please see bonus terms and conditions, as free chips have a max of $150 to withdraw, and the remaining balance is void.
Is there anything else I can help you with?
hey chiro, my bad. please ignore my last message that was not for you.
I still haven't received any deposits.
Yes, you've won off a free chip, so your 150 will be paid on next week's batch, I've checked and it will be sent then.
i'll be waiting for it.
Please let me know if you have received the funds yet or not, as they should be arriving.
Thank you Noah, they did finally pay.
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