Hello Dannykk,

My name is Noah, nice to meet you. Can you please send me your details so I can check with our finance department?

Kind Regards,

Noah

chiro is the user name I use.
I don't know the exact amount due me because they said it changed.

Hi Danny

Received your email and will be updating you later today.

Kind Regards,

Noah W.

Hello Chiro,

According to our records, you won off a free chip, with a max withdrawal amount of $150.

You got sent 123 Euro ($150) 2 days ago.

Please see bonus terms and conditions, as free chips have a max of $150 to withdraw, and the remaining balance is void.

Is there anything else I can help you with?

Kind Regards,

Noah

hey chiro, my bad. please ignore my last message that was not for you.

Noah,
I still haven't received any deposits.
Thanks

Hi Chiro,

Yes, you've won off a free chip, so your 150 will be paid on next week's batch, I've checked and it will be sent then.

Kind Regards,

Noah

i'll be waiting for it.
Thanks Noah

Hey Chiro,

Please let me know if you have received the funds yet or not, as they should be arriving.

Kind Regards,

Noah

Thank you Noah, they did finally pay.

 Complaint solved!