Complaint status

Complaint solved successfully!
This is what I call professional and responsible Customer Support.

Keep up the good work!

Complaint History

myasha submitted a complaint.

Sky Vegas Casino responded.

myasha responded.

AskGamblers responded.

Solved successfully.



No payout from Sky Vegas Casino

Posted: 3rd February 2012, 6:23 PM by myasha

I have been playing lil devil on sky vegas for a long time now have spent over £10000 on it and never get a decent return. Have complained to sky vegas and they gave me a £100 to play with and told me play something else instead. They say the payout is 94% on this game so over the last year why have i never won the £500 jackpot or even came close to it. I think its a total scam and not at all honest

Hi myasha,

I can appreciate your frustrations (as a player myself) but I can assure you that the game is indeed 100% 'legit'. Being licensed and registered by the Alderney Gambling Commission, our games have to go through a much more stringent testing and audit process than many other games from other companies. This means that it is completely impossible for us to release a game that simply never pays out.

Regards,

Dean
Sky Bet Affiliate Team

Hi Dean

Well dean if this game is so legit why have i lost $10000 and very little pay out dont think i have a win over £200 and it just takes it back as soon as i win

MyAasha

 After analyzing this case and deciding about it, the conclusion is that there's no point in accusing the casino and it's game, because of having no luck to win a jackpot while playing and depositing. So, this case is solved in favor of the casino.

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serenji reviewed On 03/06/2012

I have gambled almost all of my 56 years and have found that some games my luck is terrible. As they say "Vegas wasen't built on winners" Since there are thousands of different sites and each one has many games, maybe you could find one that you enjoy and have better luck with-in any case this game and you are like "vinegar and oil. Good Luck in the future!!

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