Complaint status
This is what I call professional and responsible Customer Support.
Keep up the good work!
Complaint History
curt64 submitted a complaint.
Silver Oak Casino responded.
AskGamblers responded.
Silver Oak Casino responded.
AskGamblers responded.
AskGamblers responded.
Solved successfully.
No payment from Silver Oak Casino
withdraw 12-4-2011=== no checks delivered to me, / AND I HAVE BEEN PENDING A WITHDRAW FOR 13 DAYS NOW !!!! HOLIDAYS OR NOT, THEY HAVE HAD MORE THAN ENOUGH TIME....
Hello curt64,
We are looking into this for you and will reply back with withdrawal details and anything else that is relevant to your current inquiry.
Best regards,
Ace Revenue Marketing
Is this problem investigated or solved?
Dear curt64:
Fedex Tracking: 517922122966
For $ 1.100 check covering 2 payments one for $ 700 and the last one for 400
Shipment Dates
Ship date Jan 27, 2012
Estimated delivery Feb 1, 2012 by 7:00 PM
Destination
Shell Rock, IA
Please confirm check has been received.
Best Regards
AceRevenue Team
Has the check been received? We'd like to hear the outcome.
We received an email from the submitter that he finally got paid, so this complaint is solved successfully! Slow payment at this casino, stays as a warning.
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SilverOak gave this person a tracking number and at least he could see that his withdrawal was on the way. I've been waiting a month for mine and nothing yet. I did some research before investing in this casino and some of the sites had them rated number one and other said they were under new management and had turned a positive corner. I even went through there complaints and saw that almost all of them were "resolved successfully" as in this complaint. They've acklowdged that I won and even said they sent my payment to there processor but won't get me a tracking number and of course I haven't seen anything in the 2 weeks since it went to their processor. I'm glad to see this person at least got his withdrawal!!!
this casino among others have bad reviews i spent almost a month researching these online casino now inetbet n bovada got more good reviews than bads
No surprise here buddy, this casino is as Rogue as it gets.
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