No Payment from Casino Royal Club

UNRESOLVED
tonnia11 Vanuatu
posted on December 9, 2012.

I HAVE S POKEN TO CHAT AND THEY KEEP ASSURING ME ILL GET IT SOME DAY BUT ITS WAY PAST THE DUE TIME ALL DOCUMENTS APPROVED BUT NO MONEY AND IT NEVER LEAVES THE REVERSABLE ARE I AM ASSURED MY DOCUMENTS ARE PROPER BUT STILL NO PAYMENT EXCUSE AFTER EXCUSE AND NO WAY TO GET A RESPONSE FROM FIANANCE

Your cashout is under process !!

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FROM: Casino Royal Club Accounting

TO: [email protected]

Message starred

Tuesday, November 13, 2012 7:42 PM


DearTonya,

Your Login : tcrow

Your cashout for 500 is under process.

Please contact us back in case of any further assistance.



Kind regards,

Casino Royal Club Support Team

Email - [email protected]

Call us Toll free:-

U.S - 1-800-360-1856


U.K - +44-866-8621719

tonnia11 Vanuatu
posted on December 11, 2012.

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You are now chatting with 'Sophia'

Sophia: hi

;0): hi sophia im back so we can check on my wthdrawl dated nov 13 my user name is tcrow thanx

Sophia: how may i help you

Sophia: please give me a moment

;0): we spoke yesterday remember

Sophia: your with draw under process

Sophia: you will get soon

Sophia: our accounting team is working on it

;0): well thats what you keep telling me but shouldnt it at least have moved out of thr reversable area then it has been well over 24 hours

Sophia: sorry for delay

Sophia: but you will get soon

;0): how soon

Sophia: please wait for few days

;0): i mean wire transfers go immeaditly

Sophia: as soon as possible

Sophia: suree

;0): ive waited well over the alloted time will it at least move out of the reversable area this is not my first rival payout i know how this process works

;0): i takes three days after it has mved

;0): moved

Sophia: there is problem but it get resolve

;0): for most other rival casinos like golden cherry

Sophia: you will get soon

;0): will it move

;0): today out of the reversable area i am not reversing it

;0): or at least an email from finance i have gotten no reply after no reply after no reply for over a week now

Sophia: for more detail you can mail [email protected]

;0): isupposed to be writing a review of your casino which now has a seven star rating in our blog

Sophia: [email protected]

;0): i have emailred several times with no reply for two weeks the only reponse i have recieved is you sophia

Sophia: you will get revert soon from finance team

;0): every time we spoke i emailed them there is a guarntee of 24 hour response from rival

;0): what is revert

;0): ???

Sophia: you get response

Sophia: why it get delay

;0): no they do not answer at all

;0): i got a phone call over a week ago

Sophia: but you get your money soon

Sophia: finance team do that

;0): ok because i would like to write a positive review to post on our blog we have over 17thousand depositing members

;0): a this time you have a 7 star rating id like to see you maintain that

Sophia: we apologies for that delay

;0): but we have had some compllaints and i am trying to stop them from placing you on the rouge list

Sophia: but you will get soon

Sophia: because problem get resolved now

;0): wll actually you will get it soon is an inappropriate answer

;0): ok im wanting to see it move in my account to the nonreversable area which tells me it is being processed untill then you are stalling

;0): ok it has now moved thank you sooo much sophia i appreciate your personal attention and i intend to notethat n my review

;0): npe it is still there

;0): darn

Sophia: i again send your account to finance team

;0): i shouldnt be able to reverse it if it is processing as you say

;0): it takes three days after it moves come on

Sophia: from my behalf

Sophia: due to some problem it happen

;0): thank you i hop i hear an email at least from them as i am concerned

;0): from me

;0): ??

Sophia: you will get mail from finance team

;0): like i said i await the money to move out of the reversable area

;0): i sure hope so

;0): as i will be also speaking directly to rival

;0): because i have no response to many emails to support and finance and they gauruntee 24 hour response from their affiliates

;0): ehich you are

;0): which you are

Sophia: would you like to play with withdraw money

;0): ok ill wait and check back later thank you

;0): kindly sophia

;0): nnno

;0): NO

;0): NO

;0): NO

;0): NO

Sophia: ok

;0): i will deposit again when i recieve my payment not untill then

;0): thats how i work

Sophia: wait for next 3 business days

;0): and i will if i get paid but you are not very reputable right now in my book

Sophia: as finance team

;0): ia a member of Casino Miester , casinobonus2.com and several other blogs

;0): allfre­ecc­hip­s,k­hgg­aleon

;0): just to name a few

;0): i write casino reviews for the blog

;0): aaayour making it hard to write a positive review as you have some negitive reviews but i think it is from some casino abuser who broke the rules

;0): wll at least thats what i thought now i am wondering

;0): some of the blogs have placed you on probation saying you wont honor payouts

Sophia: you get your money soon

Sophia: as i say

Sophia: please wait for some time

;0): ok then that will be all no more time move it out of the reversal area then i believe you untill that time i am being told untruths

;0): untill it moves your not processing it you are waiting for me to reverse it I WILL NOT REVERSE IT PAY ME

;0): UNTILL IT MOVES IT HASNT BEEN PROCESSED PERIOD THAT IS HOW RIVAL WORKS

;0): i will be patient when i can not touch it

;0): i know how this works sophia this is not my first rival payout

;0): if it will be three days from when i can not reverse it

Sophia: wait for 3 business day

;0): tis supposed to move out of the reversable area if it has been processed by finance then it takes thee days

;0): move it then it takes three days

;0): not wait three days then it moves then three more days your stalling

;0): whydont it move that is my question

;0): out of the reverse artea

;0): area

;0): this is a reasonable request

;0): this wait time is not reasonable according to the rival gaming software company

;0): i am going to go now ok thank you for you attention sophia

;0): you will hear back from me soon