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You are now chatting with 'Sophia'
Sophia: hi
;0): hi sophia im back so we can check on my wthdrawl dated nov 13 my user name is tcrow thanx
Sophia: how may i help you
Sophia: please give me a moment
;0): we spoke yesterday remember
Sophia: your with draw under process
Sophia: you will get soon
Sophia: our accounting team is working on it
;0): well thats what you keep telling me but shouldnt it at least have moved out of thr reversable area then it has been well over 24 hours
Sophia: sorry for delay
Sophia: but you will get soon
;0): how soon
Sophia: please wait for few days
;0): i mean wire transfers go immeaditly
Sophia: as soon as possible
Sophia: suree
;0): ive waited well over the alloted time will it at least move out of the reversable area this is not my first rival payout i know how this process works
;0): i takes three days after it has mved
;0): moved
Sophia: there is problem but it get resolve
;0): for most other rival casinos like golden cherry
Sophia: you will get soon
;0): will it move
;0): today out of the reversable area i am not reversing it
;0): or at least an email from finance i have gotten no reply after no reply after no reply for over a week now
Sophia: for more detail you can mail support@casinorayalclub.com
;0): isupposed to be writing a review of your casino which now has a seven star rating in our blog
Sophia: support@casinoroyalclub.com
;0): i have emailred several times with no reply for two weeks the only reponse i have recieved is you sophia
Sophia: you will get revert soon from finance team
;0): every time we spoke i emailed them there is a guarntee of 24 hour response from rival
;0): what is revert
;0): ???
Sophia: you get response
Sophia: why it get delay
;0): no they do not answer at all
;0): i got a phone call over a week ago
Sophia: but you get your money soon
Sophia: finance team do that
;0): ok because i would like to write a positive review to post on our blog we have over 17thousand depositing members
;0): a this time you have a 7 star rating id like to see you maintain that
Sophia: we apologies for that delay
;0): but we have had some compllaints and i am trying to stop them from placing you on the rouge list
Sophia: but you will get soon
Sophia: because problem get resolved now
;0): wll actually you will get it soon is an inappropriate answer
;0): ok im wanting to see it move in my account to the nonreversable area which tells me it is being processed untill then you are stalling
;0): ok it has now moved thank you sooo much sophia i appreciate your personal attention and i intend to notethat n my review
;0): npe it is still there
;0): darn
Sophia: i again send your account to finance team
;0): i shouldnt be able to reverse it if it is processing as you say
;0): it takes three days after it moves come on
Sophia: from my behalf
Sophia: due to some problem it happen
;0): thank you i hop i hear an email at least from them as i am concerned
;0): from me
;0): ??
Sophia: you will get mail from finance team
;0): like i said i await the money to move out of the reversable area
;0): i sure hope so
;0): as i will be also speaking directly to rival
;0): because i have no response to many emails to support and finance and they gauruntee 24 hour response from their affiliates
;0): ehich you are
;0): which you are
Sophia: would you like to play with withdraw money
;0): ok ill wait and check back later thank you
;0): kindly sophia
;0): nnno
;0): NO
;0): NO
;0): NO
;0): NO
Sophia: ok
;0): i will deposit again when i recieve my payment not untill then
;0): thats how i work
Sophia: wait for next 3 business days
;0): and i will if i get paid but you are not very reputable right now in my book
Sophia: as finance team
;0): ia a member of Casino Miester , casinobonus2.com and several other blogs
;0): allfreecchips,khggaleon
;0): just to name a few
;0): i write casino reviews for the blog
;0): aaayour making it hard to write a positive review as you have some negitive reviews but i think it is from some casino abuser who broke the rules
;0): wll at least thats what i thought now i am wondering
;0): some of the blogs have placed you on probation saying you wont honor payouts
Sophia: you get your money soon
Sophia: as i say
Sophia: please wait for some time
;0): ok then that will be all no more time move it out of the reversal area then i believe you untill that time i am being told untruths
;0): untill it moves your not processing it you are waiting for me to reverse it I WILL NOT REVERSE IT PAY ME
;0): UNTILL IT MOVES IT HASNT BEEN PROCESSED PERIOD THAT IS HOW RIVAL WORKS
;0): i will be patient when i can not touch it
;0): i know how this works sophia this is not my first rival payout
;0): if it will be three days from when i can not reverse it
Sophia: wait for 3 business day
;0): tis supposed to move out of the reversable area if it has been processed by finance then it takes thee days
;0): move it then it takes three days
;0): not wait three days then it moves then three more days your stalling
;0): whydont it move that is my question
;0): out of the reverse artea
;0): area
;0): this is a reasonable request
;0): this wait time is not reasonable according to the rival gaming software company
;0): i am going to go now ok thank you for you attention sophia
;0): you will hear back from me soon
