Golden Lady Casino - Trying to deceive me about a payment!

RESOLVED
aspyquat France
posted on August 15, 2015.

Hello. this time it is a new kind of complaint to me, and I ask you a little help :) I had several winnings on rival casinos, on the 29 july, 1st august and 6 august : 2*1000 on winbig21 , 2000 on crazy luck and 2*1000 on golden lady casino. Crazy Luck and Wing Big have been paying on last monday and I am still waiting from Golden lady, despite their promise to pay in 48H if I came back playing in their place. Big bad surprise on thursday as they said they had already paid. I sent them all screens shots about Crazy luck and winbig, and also the file from neteller with all deposits and withdrawals from and to rival in august, even an official one provided by neteller. Since then, no news. No one on chat despite several tries, no answers to mails, I can still see the withdrawals (copy attached) but they are no longer in my cashier. I can forward by mail all evidences you would need ( screens shots and neteller views ) to prove my honesty . Now I only want my money back since a plauyed a lot those times. thanks if you can help to that.

aspyquat France
posted on August 16, 2015.

Hello,I was contacted by the casino today, it seems there was a problem with the withdrawals (not neteller but "neteller REST" ?) so they asked me to do the 2*1000 withdrawals again. So now I hope it is going to be ok and be soon resolved :) I'll tell you.

aspyquat France
posted on August 17, 2015.

Hello, I received my payments tonight so you can cancel the complaint, thank you so much

AskGamblers
posted on August 17, 2015.

Based on player's last comment, we consider this case as resolved and it is now officially closed.