Slotobank casino - No money was paid. Account locked.

RESOLVED
Tomeeekkk Poland
posted on August 19, 2015.

Good morning.

I used the bonus code 10 euros. I won 50 euros. I commissioned a payment into my bank account. I sent the documents for verification. The next day I tried to login. I received information:,, Your account is now Permanently blocked by the relevant department due to security Reasons and in Accordance it Slotobank Terms and Conditions:
13.3 The company may refuse to open an account or may opt to close a players’ account which has already been opened at its own discretion. Notwithstanding this all contractual obligations already undertaken or entered into will be honoured."
They blocked my account. No money was paid. I did not get to the bank account of 50 euros.
Best regards

AskGamblers
posted on August 21, 2015.

Dear @Tomeeekkk,

We delete all personal information that you submitted in your complaint. Please in the future conceal all personal and sensitive details, after all complaints are public and everybody can see them.

AskGamblers
posted on August 25, 2015.

Dear @Tomeeekkk,

Any updates regarding your complaint? Thank you.

AskGamblers
posted on May 10, 2016.

Dear @Tomeeekkk,

AskGamblers Complaints Team have been provided with the information on behalf Slotobank management that you have been already paid. Please confirm so that we could close this complaints accordingly.

Please keep in mind that in case you failed to update your case within the given 96-hours time frame for response we will consider the case as Resolved.

Thank you for your cooperation.