Slots of Vegas Casino - No payment, No answers!

RESOLVED
posted on June 20, 2016.

I cashed out $2500 on May 4th. It was approved on MAY 20, 2016. AFTER BONUSES WERE SUBTRACTED, my withdrawal amount is $2325. I have been waiting for a month for this "overnight " check. I have called several times. The last time I called, I was told that I had to utilize the chat feature and speak with the withdrawals dept. I have done so on at least SIX occasions and continue to be told to email Tara who is in escalations. I have done so THREE times. I did receive a generic response from her which did not provide any answers.

posted on June 24, 2016.

Hi Cindymeredith--

I'm terribly sorry for the delays and frustration you've experienced with this.

I've looked at your account and I do see that indeed, the payment has been sent off. I would expect to see tracking for this, early next week (Monday or Tuesday). Generally, payment is delivered the day after we receive tracking.

As soon as I receive your tracking, I'll come back to post that update.

Have a wonderful weekend,

Tawni

posted on June 27, 2016.

I am awaiting tracking on this.

posted on June 28, 2016.

Check received.....just waiting for it to clear bank.

posted on June 29, 2016.

Hi Cindy--

You beat me to the post. ;-)

Very happy you've received the check and there should be no issues with it clearing.

I wish you all the best,

Tawni

AskGamblers
posted on June 30, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.