Euro Play Casino - Still not paying my withdrawal of £2859.43 after a month

UNRESOLVED
kasandrop United Kingdom
posted on July 24, 2014.

I won about £2859.43. I have been waiting for this money for nearly one month already. They don't want to pay me out this money. I did not use any bonus!
I emailed them about it. They keep saying they will pay soon.
More often they ignore my emails. I sent all my documents they required.
3 months ago or so i won £450 and I got paid. This time they ask me all the time to wait.
It looks like it is very dodgy casino because
I found many complaints about them on the internet/ www.askgamblers.com/
I have been a member there for about 8 months.
During that time i deposited about £6500. I feel very bad i was deceived. Can you help me please?

AskGamblers
posted on July 28, 2014.

Dear @kasandrop,
Any update?

kasandrop United Kingdom
posted on July 28, 2014.

So far I got paid only £859.43. This money appeared in my account today. But there is still £2000 missing. I checked the status in my casino account and it still says waiting.

AskGamblers
posted on November 3, 2014.

This case has been reopened upon submitter's request.

kasandrop United Kingdom
posted on November 3, 2014.

i had complain already with you. I posted on 24/07/2014
I complained about europlay casino not paying out my winnings.
shortly after the complain like 1 week later i got paid £1859.43.
But they still own me £1000. I have been waiting for this money for 5 months already.
So i am writing again to let the casino know i did not forget about my money.

For the last month i have sent them loads of emails about the payment delay but all of them were
ignored. I spoke to them on live chat but they just lied to me saying that my withdrawal is on last stage
of procesing or my issue was passed to finance team or that they already paid me £1859.43. Yes they did. But I won £2859.43 in March.
Overall i spent in this casino about £6500.
So this is my last compalin about them . If they dont approach this issue seriously i am going to deal it in a diffrent way.

My id with this casino:H1R86266082

Christams is coming so please give me back my money

AskGamblers
posted on November 6, 2014.

Dear @kasandrop,
Any update?

kasandrop United Kingdom
posted on November 7, 2014.

I haven't heard from there. Nothing.