Slot Madness Casino - Payment Not Processed As Promised

RESOLVED
posted on September 2, 2015.

Was approved for my $600 winning payout on August 13th. Waited 7-10 days for processor to send payment, Have not received payout yet. Today is September 2nd.

AskGamblers
posted on September 5, 2015.

Dear @fb_10­153­447­735­036609,

Any update regarding your complaint? Thank you.

posted on September 6, 2015.

No and I'm getting disgusted with them.

posted on September 9, 2015.

Hi fb_101534477...

It is my understanding that you are in contact with one of our Escalations Managers who is assisting you with your payment. I will keep a close eye on this and should you need anything further, please don’t hesitate to contact me.

All the best,

Tawni

AskGamblers
posted on September 12, 2015.

Dear @fb_10­153­447­735­036609,

Are there any news? Thank you.

posted on September 12, 2015.

Not yet they said the best thing for me to do right now is to have a bank account open were they can do a bank wire transfer. I'm working on that!

AskGamblers
posted on September 16, 2015.

Dear @fb_10­153­447­735­036609 ,

Has the issue been resolved? Can we close this case as resolved one? Thank you.

posted on September 17, 2015.

Hi fb_101­534­477­350­36609,

Good news - I have confirmation from our Finance Department that your payment has been sent and that you will receive it within 7 business days. Please let me know when you receive it or if you require any further assistance.

Thanks,

Tawni

AskGamblers
posted on September 21, 2015.

@fb_10­153­447­735­036609,
Please inform us when you receive your winnings, so this complaint can be resolved. Thank you.

posted on September 21, 2015.

Thank you I finally received my payout!!! Issue resolved!!!

AskGamblers
posted on September 22, 2015.

Based on player's last comment, we consider this case as resolved and it is now officially closed.