Hello. Today I've received an email about that my account is locked and the reason was "Your account has been flagged as a duplicate". I never played this casino before. I had to use free vpn service to play this casino, because my provider is blocking BetChain Casino website. I've already sent all the required documents and I'm ready to send any additional documents for verification. Could you please help me to unlock my account?
Thank you for explaining all of this.
I will unlock your account for you.
Are you satisfied with casino response, can we close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved.
Hello. Thank you. My case is resolved
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
BetChain Casino complaints
- 13 of 13 resolved
- 1 day avg response
- 6 days avg complaint life
- 319 USD avg amount
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