Monarchs casino - dont payout

RESOLVED
Vadim Efimo Russia
posted on August 22, 2015.

Hello, My name is Vadim im player from Russia 5 august i make withdrawal 150 euro from Monarchs Casino, I virifying and made all the necessary operations. Support tell me to doine pay out they need a 5-7 work days, but now left 12 work days. support does not answer to my questions, and i dont know how long need wait my cash out. Plz help)

posted on August 25, 2015.

Dear fb_1618747178405560

We are truly sorry for the delay, Your withdrawal request has been forwarded to our processors and currently being reviewed. Rest assured we honor all valid payouts

Vadim Efimo Russia
posted on August 26, 2015.

Thanks for answer, now payment status change to Authorized, today i recived a letter from casino, and selected Ecopayz to withdrawal) waiting for done my request.

posted on August 29, 2015.

Dear fb_1618747178405560,

Kindly answer email we sent you about payment methods

Vadim Efimo Russia
posted on September 1, 2015.

Im sent answer week ago...

Vadim Efimo Russia
posted on September 1, 2015.

I sent answer abouut payments method 26 august

Vadim Efimo Russia
posted on September 1, 2015.

now i sent one more letter about payment method.

posted on September 4, 2015.

Dear fb_1618747178405560,

Transaction ID has been emailed to you. Kindly advise when you receive the funds.

AskGamblers
posted on September 7, 2015.

Dear @fb_16­187­471­784­05560,

Did you receive your funds? Thank you.

AskGamblers
posted on September 10, 2015.

Dear @fb_16­187­471­784­05560,

Can we close this complaint as resolved? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved.