LotaPlay Casino - Funds disappearing miraculously from my account

UNRESOLVED
queenopale Canada
posted on October 6, 2015.

On October 2nd I was playing at Lotaplay Casino, my winnings were $1,194 all of a sudden my winnings went down to $530 - there was a message saying that the money was transfer.
I didn't get an answer yet. They keep ignoring my emails and there is no other way to get in touch with them.

I saw a transaction made their Marketing.

Thank you

AskGamblers
posted on October 12, 2015.

Dear @queenopale,
Any update regarding your complaint? Thank you.

queenopale Canada
posted on October 12, 2015.

Here is an email from Lotaplay.
Thank you
Dear Claudine,

ould you please provide more information or screenshot what kind of message did you get.

Thank you and waiting for your reply.

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Sincerely,
Financial Support

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