Miami Club Casino - wire transfer never sent

posted on December 17, 2012.

This is the 2nd I'm sending this complaint. I know you guys are busy. I won $850 U.S.C at the end of November at Miami Club Casino. Sent in all my paper work and it was approved. On 1Dec2012 a wire transfer was supposed to be made for $805 after the $45 transfer fee. Their rules and regulations say it takes 1 to 7 business days to send the wire transfer. After not receiving the money after 7 days I called Miami Club and was told it takes 10 business days. Now its been over 10 days. I spoke to Julie at the casino today and she told me the wire transfer was made and to contact my bank. I did contact my bank and no wire transfer was made. Can you please help me. I'm tired of losing my money. Thank you so much.

posted on May 13, 2014.


Thanks for your message, sorry to hear of the problems.

Please can you send us your username so we can look into this issue for you?


posted on May 16, 2014.

Please inform us is this issue resolved? Can we close this complaint? Thank you.