mFortune casino- Didn't pay out

UNRESOLVED
posted on July 28, 2013.

At the beginning of June last year, I had substantial winnings with mobile casino, mFortune.

When I came to cash out my winnings they said I had to prove that I had paid my phone bill before I could obtain my winnings.

I emailed them telling them that I infact needed my winnings to pay my phone bill which was a fair enough point, in my opinion.

When it came to it, I couldn't pay my o2 bill and it resulted in me getting cut off, and mfortune not honouring what they said to me by paying the bill with my winnings.

So here I am, I have paid of my bill and no money mfortune!

posted on July 30, 2013.

Hi Karlos,

Thank you for bringing this to our attention. To provide you further assistance please contact [email protected] with your account details.

If you would like to make a complaint, please send an e-mail to [email protected]

We take complaints very seriously and this matter will be investigated thoroughly

Thank you,

mFortune mobile casino.