Mermaid's Palace - Withdrawal issues

RESOLVED
bumpyride United States
posted on February 3, 2015.

I invested $450 into the casino which was immediately taken out of my bank account and then I turned around and won $1527 with a bonus. Yes i met the requirements for the bonus and yes i'm a USA player and it is not illegal in the state of MO. So they sent me a request for five pieces of identification which i did send and now they don't respond back to me or answer the phone when I call. I'm extremely agitated about this and need to know what to do.

AskGamblers
posted on February 9, 2015.

Dear @bumpyride,
Any update considering your complaint? Thank you.

bumpyride United States
posted on February 9, 2015.

They refunded me all my deposits because I threatened legal action against the vendor who processed the payments, yes its resolved.

AskGamblers
posted on February 9, 2015.

Based on player's last comment, we consider this case as resolved and it is now officially closed.