Osiris Casino - Stalling 5000 euro withdrawal

rs73 Germany
posted on June 15, 2016.

I have an account on www.osoriscasino.com

Before the Payout there are massive problems with my balance. they told me i bet more than 30 % of the bonus ( 100 € ). That case is solved after more than 20 Mails and even more chats.

Now i did a withdraw an Mai 28

5.000 €

They told me before that all my documents are Ok.

On June 6 i get a mail - Withdraw approved

i will get my money in 5 working days

till today June 15 nothing has happend.

no money on my bank account

no more contact by mail or telephone possible

nothing, nothing ,nothing

the support in the chat tells me everyday the same - today you´ll get your money

this is fraud ! this is cheating

i´ll never ever get my money - please help my

for any questions from your sit you can contact me via mail.

many thx and best regards

rs73 Germany
posted on June 18, 2016.

Here Are new Chats !

They told me - yes it Is approved

Since 28. May!

Today is 28. June - still no Info and NO Payout !

rs73 Germany
posted on June 18, 2016.


18. June

posted on June 22, 2016.

Hi rs73,

Please allow me 24 hours or less to review and respond.

posted on June 22, 2016.

The payment to requested has already been made by wire transfer a couple days ago. The player is requested to confirm this, we appreciate the player patience.

posted on June 25, 2016.

Dear @rs73,

Did you received your payment, can we close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved.

rs73 Germany
posted on June 27, 2016.

Yes !

I recieved my Money After more than 30 Mails and more than 50 Chats...

I am still afraid about this Situation

You can Close this case now ( 👍🏻 )

Thanks and best regards

posted on June 27, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Osiris Casino complaints

  • 3 of 6 resolved
  • 3 days avg response
  • 2 weeks avg complaint life
  • 2,070 USD avg amount

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