Bovada Casino - Withdrawal Delay Since March 2016

RESOLVED
posted on May 27, 2016.

Withdrawal requested on March 19th 2016 for $1000. Customer service has sent scripted resolutions not resulting in payment. Resolutions have been insulting. One response states a processor error has occurred while another states several past withdrawals have been issued so the missing one isn't a problem.

posted on May 28, 2016.

Hello,

We apologize for the frustration this matter has caused as it has come to our attention that your payment was not processed due to a technical error. The funds have been reversed and returned to your Bovada account.

You can request a new withdrawal at your earliest convenience and our estimated time frame has been changed to 10 – 15 business days.

We appreciate your patience and understanding.

Regards,

Bovada Service

posted on May 30, 2016.

This post is to confirm Askgamblers received the same response I received in my Bovada account. A withdraw by check has been requested. Bovada stated visa fast funds is no longer an option.

posted on June 1, 2016.

Hello,

We’re happy to see that your new withdrawal has been approved. You can expect to receive your funds in approximately 10 – 15 business days.

Please feel free to contact our team if you have any questions or concerns.

Regards,

Bovada Service

posted on June 4, 2016.

This is a status update for others reading the post. A check withdrawal option was requested and approved on May 28 2016. No further contact, tracking, or check has been received outside of this Askgamblers post in the past week.

posted on June 7, 2016.

Hello,

We’re happy to inform you that your withdrawal will be sent out tomorrow.

Please feel free to contact our team should you have any questions or concerns.

Regards,

Bovada Service

posted on June 9, 2016.

This is to confirm a check was received today. Thank you Askgamblers for mediating in this situation.

AskGamblers
posted on June 9, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.