Planet 7 Casino - Long wait for payouts

RESOLVED
angela calvin United States
posted on September 27, 2016.

I requested withdrawel .it was approved on 9-5 2016 $325.00 i been waiting for payout.past 10 business days.then continue to play and withdrew another 1700.00 . A week later it was approved.and they never sent email on that one i had to contact them ask why wasnt it pending..they said it was approved.so now im waiting 2 check. And the 325.00 they keep escalading but never hear back.it will be over the 1700 $ .deadline this week.ii dont plan to wait 2 months.awful. My first withdrawels And this delay makes me wonder.IS IT SCAM!!. THEY TOOK bonus spins with no explanation!! Said managment decided because of wins you dont need them.well the message said everyone who deposits receive daily spins...did i miss if you win on planet 7 .you no longer qualify.?overrall i liked the casino.But dont like my winning being delayed.

angela calvin United States
posted on September 30, 2016.

I contact every day and withdrawel has not been in.One rep say they were moving to another country.one said it. Would be here by today. Email still un answered.what is really going on.No one available to answer why no payouts.

angela calvin United States
posted on October 3, 2016.

I just 3 min ago received my check fed ex 2025.00 my payment is finally here hope and pray everyone else get theres.its been a month.

posted on October 3, 2016.

Hi Angela--

Thank you for updating this and I apologize not only for the delays you've experienced with your withdrawal, but also for my slow reply. Unfortunately, I was away (quite unexpectedly) over the past several days, which is why I'm only now responding to you.

I'm very relieved to know you've received your payment and I wish you all the best.

Tawni

AskGamblers
posted on October 3, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.