Long Faxback Approval and Cash Out Time at Cherry Red Casino

UNRESOLVED
posted on August 6, 2012.

Casino takes my money in less than 30 seconds, but it takes weeks to approve any payouts. I was with a casino back in 2000 that paid me $4000 and it took them less than two days to get my money. With the technology we have today you would think that it would even be faster.

posted on August 14, 2012.

Hi Coin4567,

You were approved for a withdrawal August 7th. Your withdrawal was denied on August 10th because you had not provided us with a SWIFT code for your bank or the bank address. Tara e-mailed you about this issue and followed up on August 12th. As per your correspondence with the withdrawals department - please update us with your correct bank details or switch to pay2card.

For further questions please contact [email protected]

Kindly,

Cherry Red Casino

posted on August 15, 2012.

Hi Whocares5678,

I apologize for any misunderstanding. I see that you have requested pay2card via your debit card. Your withdrawal is waiting for approval. The withdrawals department will be in touch with you as soon as it is approved.

Kind Regards,

Cherry Red Casino

posted on August 15, 2012.

How long is it going to take to get my money?

posted on August 16, 2012.

Hi,

Your withdrawal was requested three days ago. As soon as the request is approved your withdrawal will be sent. Again, you will receive a notification when your withdrawal is sent.

For any further questions/concerns please contact [email protected]

Kindly,

Cherry Red Casino

posted on August 16, 2012.

Well the reason it was submitted three days ago was because of what your representatives told me to do. I had to choose a different method based on the casinos mistake, yet you can not even expedite my withdrawal. Sounds like terrible customer service to me.

posted on August 19, 2012.

Hi-

Your payment has been approved on the 16th and is waiting to go out with the next batch of payments. Thank you for your patience.

Kind Regards,

Cherry Red Casino

AskGamblers
posted on August 23, 2012.

 coin4567, have you received your payment?