BTC Casino - Long Delay withdrawal

UNRESOLVED
posted on November 1, 2015.

Requested a withdrawal on October the 18th ( two weeks ago ). It is still pending, their customer support is unable to tell when this will be processed and/or paid. Their T&C say withdrawals will be processed in about 24 hours, so two weeks and no sign of progress, is definitely too long.

AskGamblers
posted on November 6, 2015.

Dear @fb_611908545613685,

Are there any updates regarding your complaint? Thank you.

posted on November 6, 2015.

Withdrawal is still pending, nothing changed since last October the 18th. Do you have any updates ?

posted on November 6, 2015.

Dear Askgamblers,
I see the status of this complaint is WAITING FOR BTC CASINO TO RESPOND, does it mean you've contacted btc-casino.io and are they supposed to answer and/or provide an update ?
Thank you

AskGamblers
posted on November 7, 2015.

@fb_611908545613685,
We contacted casino regarding your issue when we publish this complaint, also we remind them daily that they have an ongoing complaint on our website.

posted on November 7, 2015.

Hello, thank you very much, I will of course post any update as soon as I'd have some.