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Closed due to inactivity of Jenningsbet.

Very unresponsive and unprofessional Customer Support.

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sophresh submitted a complaint.

Jenningsbet responded.

sophresh responded.

Closed due to inactivity of Jenningsbet.

Jenningsbet No Pay No Response

Posted: 20th June 2011, 7:18 AM by sophresh

I win €5096 and make withdrawal on 24 April 2011, one is €3500 one is €1596. I wait for process of my withdrawal and it never come.

I send them email 22nd May, I say 'I do not have my cash out processed for a long time. Tell me please when it will come?'

Same day 22nd May, they say:
Dear Customer,
Thank you for emailing JenningsBet Casino. Your enquiry has been received and we will respond to you as quickly as possible.
Kind regards from the JenningsBet Support Team.'

No response come after, so I email 27th May, I say, "'Please send me information about when my cash out will come?'

They say nothing, they send no response.

What's this?

Jenningsbet

Re: 21st June 2011, 10:45 AM

Dear Sir/Madam,

Thank you for your email.

Unfortunately, due to data protection we are not in a position to discuss this account with a 3rd party.

What's this?

sophresh

Re: 22nd June 2011, 3:34 PM

Jenningsbet say do not want to disscuss with 3rd party.
HA! They dont even disscuss with me, 1st party!!!!
What is to discuss? I play fair, I win fair, I sould be paid!
Jenningsbet do not play fair, if you win, they keep your money & dissapear.
No one to hold them accountable for unfair business practice, this is not right!
Not a good way to conduct business. I Hope everyone read this & stay away from Jenningsbet casino.