I played at Jackpotjoy spanish Branch Botemania casino

I won on slots 1790 Euro an they asked for documents in order to be paid.

I sent them many times my official Mexican ID which is also a voting card both sides and also I sent them a photo of myself holding it as they were unable to verify it.

I also sent them bank statement from my bank with my name and address.

Sorry, I am not being able to be paid, there is a huge problem communicating with them.

The bottom line, I am not being able to enjoy my Winnings from Jackpotjoy/Botemania branch.

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