This is what I call professional and responsible Customer Support.
Keep up the good work!
Jackpot City Casino - winnings not put into my account
was playing the game called isis ,free spins came up had 42 coins up won 260.60 dollars error came up was taken back to lobby,when this happened i never received my winnings had 359.00 dollars in my account then i had won 260.60 dollars,they are investigating in the mean time im the one thats lost out because of there error so unfair
I'm sure the support will soon clear the issue for you, if there is some problems in the resolution, please post it here, but I'm quite sure all will be sorted out...
All Jackpots Representative
kathleen, have you contacted casino support?
Anything else to be added here, before closing this complaint?
Due to inactivity of the submitter, this complaint is considered withdrawn and the case solved!!
Leave your comment about this complaint
- Table Games
- Video Poker
- Specialty Games
- Microgaming Games
- NetEnt Games
- Playtech Games
- RTG Casino Games