Slots of Vegas Casino - Denying legitimate winnings

RESOLVED
Dave Enriquez United States
posted on June 20, 2015.

I spent so much money in this casino, when i tried to cashout my winning chips,they declined,they said bonus chips are not cashable..Duh!! Everybody knew that, and im not that stupid... i have a cash $100 on my acct which is withdrawable $100 then i decided to play it, till i reach $700 then i stop, but when i tried to cashout all my winning chips they decline it and its all gone.......

posted on June 27, 2015.

Hi fb,

This is a very simple issue: We make it abundantly clear that should you use more than one free chip without following up with a real-money deposit, any monies won on subsequent chips shall be voided. This is exactly the situation in your case.

Your last real-money deposit was made May 16, 2015. Since that time, the only funds in your casino account were free chips/free spins.

Here's that history, just in case you somehow forgot:

5/16/2015 22:42 Coupon redeemed TK9DH (10 free spins)

$135 FREE Chip + 10 Free SPINS on Achilles Only
$135 Free Chip
Slots & Keno Only
30X Wagering Requirement
$100 Min/Max Cash-Out
Redeem Code: TK9DH
10 Free Spins on Achilles come with a 30X Wag Requirement Slots, Keno Only
*No Deposit Required. No multiple accounts or consecutive free offers allowed.

5/20/2015 2:09 Coupon redeemed TK4FK (40 free spins)

40 FREE SPINS -Ocean Oddities
Winnings come with a 30x Wagering Requirement
Slots, Keno, Bingo and Scratch Card Games Only!
$100 Min/Max Cash-Out
Redeem: TK4FK
No Deposit Required
*No multiple accounts or consecutive free offers allowed. If your last transaction was a free offer

5/20/2015 2:09 Coupon redeemed TK4FK (40 free spins)

40 FREE SPINS -Ocean Oddities
Winnings come with a 30x Wagering Requirement
Slots, Keno, Bingo and Scratch Card Games Only!
$100 Min/Max Cash-Out
Redeem: TK4FK
No Deposit Required
*No multiple accounts or consecutive free offers allowed. If your last transaction was a free offer

5/22/2015 11:09 Coupon redeemed LUCHASPINS75 (75 free spins)

Luch Libre free spins codes
75 Free Spin in Lucha Libre
Winnings come with 5X Wagering Requirement
Slots, Keno, Bingo and Scratch Card Games Only!
$100 Min/Max Cash-Out
Redeem: LUCHASPINS75
No Deposit Required
*No multiple accounts or consecutive free offers allowed.

5/30/2015 11:18 Coupon redeemed VC6GB

$75 Free Chip
All Allowed Games
30X Wagering Requirement
(60X for Table Games & Video Poker)
$100 Min/Max Cash-Out
(No Deposit Required)
No multiple accounts or free chips in a row allowed.

5/30/2015 17:01 Coupon redeemed NDBNCINCO5

$5 Free Chip
Allowed Games Only
55X playthrough
$100 min/max cash-out
Redeem: NDBNCINCO5
No deposit required
No multiple accounts or free chips allowed in a row

5/30/2015 17:06 Coupon redeemed G8DRD

$75 Free Chip
All Allowed Games
30X Wagering Requirement
(60X for Table Games & Video Poker)
$100 Min/Max Cash-Out
(No Deposit Required)
No multiple accounts or free chips in a row allowed.

5/31/2015 19:39 Coupon redeemed GHC8B

$50 Free Chip
All Allowed Games
30X Wagering Requirement
(60X for Table Games & Video Poker)
$100 Min/Max Cash-Out
(No Deposit Required)
No multiple accounts or free chips in a row allowed.

6/1/2015 0:48 Coupon redeemed THANKSVIP1

$100 Appreciation Chip
High Roller VIP's Only
20X Playthrough
2X Max Cash-Out
Redeem: THANKSVIP1
No Deposit Required
No multiple free chips in a row allowed.

6/1/2015 3:10 Coupon redeemed THANKYOU

$50 Appreciation Chip
20X Playthrough
2X Max Cash-Out
Redeem: THANKYOU
No Deposit Required
This offer is for depositors only. No multiple accounts or free chips in a row allowed.

6/5/2015 17:31 Coupon redeemed BY4EV (40 free spins)

40 FREE SPINS - Crystal Waters
Winnings come with a 30X Wagering Requirement
Slots, Keno, Bingo and Scratch Card Games Only!
$100 Min/Max Cash-Out
Redeem:BY4EV
No Deposit Required
*No multiple accounts or consecutive free offers allowed. If your last transaction was a free offer

6/11/2015 7:21 Coupon redeemed 75VEGAS

$75 FREE CASINO CHIP
All Allowed Games
30X Playthrough
(60X for Table Games & Video Poker)
$100 Min/Max Cash-Out
Redeem: 75VEGAS
No Deposit Required
No multiple accounts or free chips in a row allowed.

6/13/2015 5:16 Coupon redeemed UQDUW (10 free spins)

$140 FREE Chip + 10 Free SPINS on Lucha Libre Only

$140 Free Chip
Slots & Keno Only
30X Wagering Requirement
$100 Min/Max Cash-Out
Redeem Code: UQDUW
10 Free Spins on Lucha Libre come with a 30X Wag Requirement Slots, Keno Only
*No Deposit Required. No multiple accounts or consecutive free offers allowed.

6/13/2015 16:33 Coupon redeemed R4GTR (40 free spins)

40 FREE SPINS –Mermaid Queen

Winnings come with a 30x Wagering Requirement
Slots, Keno, Bingo and Scratch Card Games Only!
$100 Min/Max Cash-Out
Redeem: R4GTR
No Deposit Required
*No multiple accounts or consecutive free offers allowed. If your last transaction was a free offer

Fourteen free chip/free spin coupons were used without one single real-money deposit between any of the coupons. How is it that you would expect we would honor the withdrawal? We've made our terms crystal clear. And if you missed these terms within the game console, feel free to consult our terms and conditions, here: http:/­/ww­w.s­lot­sof­veg­as.c­om­/ru­les.php

I would imagine this should clear things up for you,

Tawni

AskGamblers
posted on July 2, 2015.

Based on the casino's response, player breach promotion terms and use more than one free chip without depositing http:/­/ww­w.s­lot­sof­veg­as.c­om­/ru­les.ph­p#f­ree­-chip. We consider this case resolved and closed.