Yesterday I signed up for an account with intragame casino via freespins.info where they were offering a 111% deposit match. When logged in to the casino I thought I would use the live chat to make sure I was eligible to recieve the bonus before I made my deposit. Simon as he was called, Said to me that I was eligible and that if the bonus didn't show up to get back to him and he would add it. The bonus wasn't added so I got back to simon who then told me to hold, I waited for 10 minutes and then was cut off with no explanation. I relaunched the live chat and reach another 'simon' who then told me that the website was having technical problems and they couldnt add my bonus today but if I was patient they would add the match and some extra for my inconvenience. By this point I felt I was being mucked about but agreed. I logged back in today and not only is there no bonus but the live chat won't respond to me full stop! I just want my bonus that is owed to me. Not that I hold up much chance of making the wagering if there payout is as bad as there customer service.
Intragame Casino complaints
- 0 of 2 resolved
- 3 days avg response
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IntraGame.com, Withdraw problemUnresolved
IntraGame.com, Withdraw problem
I've made a withdraw from my account ( user : Specialon3) 14 day ago, the only withdraw method is bank transfer, they told me the will take 7 work ...Read more
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