Vegas Winner Casino - Interpretation of the terms and conditions for no pay bonuses free

posted on January 19, 2015.

I want to clarify a little more about my claim. I started a free bonus of $ 15. All free has a maximum withdrawal of $ 100. I finished the rollover to $ 170. Then I put 20 with Neteller and ordered withdrawal of $ 120. Why deny payment ?? Because they say in the terms and conditions not allowed exceed 10 percent of the amount of the bond. I joined a few times a Blackjack, but upon entering BJ does not enter the bonus. It is only when one has a surplus. For example if the balance on slots is 50, when entering the BJ is 35. So how do I play exceed more than 10 percent if the bond to enter BJ is not ??? Would be different if they allowed to use the entire balance when it comes to BJ. It is unfair to deny payment, I think a real scam. Thank You.

posted on January 20, 2015.

I want to add more details. The balance consists of two parts when a free bonus play. Real money and bonus money. When Black Jack is played only playing for real money. So if the bonus money is not involved, why is there a limit of 10 percent ?? Would be different if you could join with the entire balance. Also when one begins with the free bonus you can not play BlackJack because the balance is 0. Another detail is that on terms and conditions no excluded games. The BlackJack is permitted but account for the rollover. Thank You.

posted on March 16, 2015.

This case has been reopened upon submitter's request and we would like to give it one last chance for a successful resolution.

posted on March 16, 2015.

I would add that getting no responses Vegas Winner casino regarding my claim, I sent all claim to Lottery Malta. I did not get any response either Lottery Malta. We should not play any casino under this body that does not respect punters.