InterCasino void winnings by changing rules

RESOLVED
agustinpe Israel
posted on December 18, 2014.

inter casino void my winnings of 5000 euro by claiming that i breach out there terms and conditions by put more then 20% max bet from the bonus. when i was playing at the casino the rule was 25% max bet and this is how i play,Suddenly the casino saying that the allowed bet is 20% from the bonus,so why in the website shows 25% from the bonus?! it seemes that they make it on purpose to led me worng.
this is not reasonable.i should get my winnings back.please help me out to get some justice here.

AskGamblers
posted on December 23, 2014.

Dear @agustinpe,
Any update considering your complaint? Thank you.

agustinpe Israel
posted on December 23, 2014.

no nothing at all until now.

posted on December 23, 2014.

Dear Agustinpe, we are currently looking into your complaint and we respond very shortly.
Kind regards

agustinpe Israel
posted on December 23, 2014.

okay we are waiting....

AskGamblers
posted on December 27, 2014.

Any news?

agustinpe Israel
posted on December 27, 2014.

no nothing is new.

posted on December 31, 2014.

Our responsible department for that are checking things. We will inform you as soon as we have any update.

agustinpe Israel
posted on January 2, 2015.

ok we are still waiting.

AskGamblers
posted on January 10, 2015.

We got information that casino send you a response via email. Are you satisfied with a resolution?

AskGamblers
posted on January 13, 2015.

We got evidence that for this bonus that is 20% max bet, so we consider this complaint resolved.