I won $900 , after this Slotobank Casino closed my account

RESOLVED
posted on March 3, 2015.

Hello! I hope someone could assist me with my issue. I deposit $510 and won $1500 at Slotobank casino and after that they just close my account.In 10 minutes I received an email that I need to send documents in order to withdraw. I can understand that they need my docs for withdrawal but why they closed my account ? Any advices ?

posted on March 5, 2015.

Hello,

My name is Felix . I'm here to assist you with your problem. Could you please provide me with your username in the casino, so I can check what the problem is ?

posted on March 5, 2015.

Username in your casino is Barakiel22. Please do something I need my winnings !

posted on March 6, 2015.

Hello Sir,

I will take a look on your problem and your account, and will get back to you shortly.

posted on March 6, 2015.

Will I get an email or should I check here ?

posted on March 6, 2015.

Dear Sir,

You will get an email and also you can check the status here.

posted on March 9, 2015.

I sent all documents to you on Friday. Hope all documents will be approved on Tuesday because it will be 3rd business day.

posted on March 10, 2015.

Hello Sir,

Your account is opened and withdrawal also sent to you.
Thanks for cooperation

posted on March 11, 2015.

I can confrim that everything is ok. Thank you Askgamblers !And thanks for fast cooperation to Slotobank operator.