I won $7,500 at Loco Panda Casino and still haven't been paid

UNRESOLVED
EB Hughes United States
posted on June 19, 2014.

I won $7,500- put in for a $2,500 withdraw on June 4th- all verification was approved. I was told I would receive my money in 7-10 days. I have emailed and called, and told the same thing. Here it is over 2 weeks later - and no money in my bank account yet. I was told the withdraw was approved and money on the way, and I even put in for another $1,500 which was approved. I'm feeling something shady is going on here. I have read all the complaints on here about the same thing. I am very frustrated. Please help. I want my $7,500 that I won fair and square.

AskGamblers
posted on June 23, 2014.

Dear @ebfilmz,
Any update considering your complaint?

EB Hughes United States
posted on June 27, 2014.

They wired me $980 after almost 20 days of waiting. I also have 2 withdraws which I sent for. They are the absolute worst. I am contemplating contacting Curacao Gaming Commission. This place rips way too many people off. They either need to get their act together, or be shut down completely. People are paying good money and winning fair and square. If they don't have the money to pay it, they shouldn't be in this business.

EB Hughes United States
posted on June 27, 2014.

After I posted this message last night, they sent me this email. Tell me this place isn't corrupt: Dear Eric,

We would like to inform you that your withdrawal request was not approved at this time.

Your account was randomly chosen for a security check and you will be notified by email once your account review is over. This process might take up to 60 business days.

As a reputable and legally operated casino, it is vitally important for us to implement security measures, and LocoPanda Casino regards your security, privacy and satisfaction as our top priority.

Please accept our apologies for this necessary inconvenience, and we thank you in advance for your patience and understanding.

Best Regards,

Finance Department,
LocoPanda Casino

AskGamblers
posted on July 3, 2014.

The complains is now reopened upon player's request.

EB Hughes United States
posted on July 3, 2014.

This is my second time complaining about them. They still won't respond. Of my $7,500 in winnings, I have only received $980. I have already told them my next step is to contact Curacao Internet Gaming Association, but they don't respond. Please help me get my money.

EB Hughes United States
posted on July 14, 2014.

On June 4th I won $7,500 at this casino. It is well over a month, and they have only paid me $980. Since then, I have posted a complaint on here, they won't answer me. I have also filed a dispute with CIGA, and am going to hire an attorney from Curacao if they don't pay me by the end of this month. They won't approve any of my withdraws, and now they have locked me out of my account. This casino is horrible, and somebody needs to do something about it.