I self exclude my self on the 18 of December and my account was close however they were sending me email and they gave me a prize for 25 euros I ask the account to be reopen and it was open within 5 minutes I deposit 450 pounds aprox. I ask for refund as was allow to reopen my account but they said no that they opened because I ask ? They should say no as I was self excluded ! But now they don't want to give me my money back !!
Hi bit starz refund me the money i Deposit 550 but the refund 400 They kept 150 euros because they said is adm fees, is that legal ?
I have received an email from Bitstarz and they will refund EUR 150 tomorrow
Is resolved they pay me all yesterday
BitStarz Casino complaints
- 4 of 4 resolved
- 3 days avg response
- 3 days avg complaint life
- 222 USD avg amount
BitStarz Casino - Unjustly denying to pay my winningsResolved
BitStarz Casino - Unjustly denying to pay my winnings
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BitStars Casino - Cheating on my winningsResolved
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