Planet 7 Casino - Unable to deposit or cash my payout check

Rebecca Quirin United States
posted on June 11, 2016.

what good is a cashout check if you cant deposit it or cash it, zero good.
I cashed out 600. At Planet 7,it did take a while to recieve my chk but it did arrive via Fedex, they fid deduct 25. Bucks from my winnings to fed ex check to me...
I went to deposit it in Jp morgan chase bank, an they would not take it, nor would they cash itIItIive spent many hours litterly trying to find a bank, anyplace that could help me, The had no problem taking my deposits, whats wrong with western union or moneygram or crediting my visa with my winnings. I am upset and I need immediate attention with this issue, I feel totally taking advantage of. Respectivly,

Rebecca Quirin United States
posted on June 15, 2016.

Well I am pleased so far , yesterday (Monday) morning I got a pH. Call from manager at Planet 7, asking why the bank wouldnt deposit check, I explained, he then instructed me to go back to bank and ask them to write on bank letterhead why they would not deposit my check, then I was to take a pic of it ,email it back to him.. Guess what I did do as he instructed and the bank and I went back and forth for a few minutes, ending with my bank did deposit my check, they said funds will be available in two days, so I'm crossing my fingers..Thank you ask gamblers staff, Thank you Planet 7 management...

posted on June 15, 2016.

Hi fb_130­319­780­636­0359--

Thank you for updating this post--all should go smoothly from here, for you. ;-)

I apologize for the delays and frustration you've experienced with this.

I wish you all the best,


posted on June 18, 2016.

Dear Rebecca,

Please let us know if there's an update regarding your ongoing complaint. Please keep in mind that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly.

Thank you for your cooperation.